How to troubleshoot Orbi router’s wifi offline issue?

Posted by Stuart Clark on December 18th, 2020

Orbi system cover all areas in your house, no corner will be remains dead or without any connectivity. Orbi transmit signals from modem to all over your house. Sometime base station goes offline due to different technical reasons.
Offline issue cause different problems for a long time. It cause weak internet connection and also modem connectivity issue occurs. Orbi offline issue cause different issue like access of web page will be denied, other devices will get disconnected automatically. If network of Orbi system went offline, follow the various steps listed below for troubleshooting.
* Connect your modem to internet with the help of strong wire connection.Connect modem with the help of Ethernet cable. If your Orbi system is still appearing offline contact to customer support helpline for help.
* If your devices are unable to initiate connection with Orbi but internet connection is available, try to re-plug main power cord of Orbi router.
* If after above steps Orbi still remains offline then make sure all connecting cable of your device will be secure and tight.
* Try to refresh all connections and power cycle or Orbi system.
* Make sure firmware of Orbi system must be updated.
* Do factory reset once.
* Switch power adaptor into enable state.
* Try to renew IP address for network adaptor.
* Make sure the password that you’re using is correct and must followed sensitive case guidelines.
If after these above steps you’re Orbi system remains offline, contact to customer support helpline.