Legacy Research Group, Llc - Better Business Bureau® Profile

Posted by Mariko on April 17th, 2021

4 monetary research companies ... Years of cumulative leadership ... and millions of subscribers worldwide ... Now integrated under one roofing ... Tradition Research Group.

City Parkville, MD Career Level Please choose from the left-hand column Function Please pick a filter from the left-hand column Market Publishing and Printing.

Regrettably this internet browser is not supported. Please utilize a recent version of Chrome, Firefox, Safari or Edge to view BBB.org. BBB stays functional and concentrated on serving our company neighborhood. Check out more. Publishers, Client Reviews are not utilized in the estimation of BBB Rating grievances closed in last 3 years complaints closed in last 12 months, Client Reviews are not utilized in the estimation of BBB Rating1125 N Charles St 4th Fl, Baltimore, MD 21201Email this Organization, BBB File Opened:10/ 20/2020Email Addresses, Email this Company, Primary1 Consumer Complaints10/26/2020I am a lifetime member. I have not had the ability to receive a single e-mail from any publication that I have actually been a member of for months now.

Initially they informed me they will look into it. Then I was told the system was sending it to a wrong email address. This occurred numerous times after I was told my e-mail address had actually been upgraded. Then they told me they will do an intensified case to trace my email concern, I waited a week, no updates. Then I was told my original email service - protonmail. com is not compatible. Then I altered my e-mail to a yahoo email address they said would provide me no issues. I wait, still absolutely nothing. Then they tell me it was due to the fact that I had not whitelisted the services in my account, which I then did.

I called again and they informed me that the services which I was asking about were not part of my membership, but when I insisted, they stated that yes they were ... Then they sent me a list of each service to be whitelisted which I did. Still absolutely nothing, very same old runaround. Upon logging into the site, I can see which services sent updates at what time, however then consumer service informs me on their end, it shows nothing was sent out and they do not understand when they go out through e-mail. When I requested for a manager or different contact information, they said they don't have any.

I paid near 5 figures for these life time memberships total, and I am not even getting them to date. This is too time consuming, aggravating, and awful consumer service. I belong to other investment advisories and Visit this page they have the ability and resources to rapidly deal with any concerns. Absolutely nothing even close to absolute incompetence I have experienced here. I would rate your service as a NEGATIVE 10 out of 10.Check out MorePreferred Result, Other (needs description) I would like somebody from the corporate to personally call me with a resolution of these issues and an apology and some type of settlement for ALL THIS TROUBLE As far as your customer care dept, you should fire all of them and reorganize the dept.