Customer Relationship Management (CRM) Sourcing Intelligence Forecast To Register CAGR Of Over 13.9% Till 2030Posted by rahul nikade on April 30th, 2024 Customer Relationship Management (CRM) Procurement Intelligence In this customer relationship management procurement intelligence report, we have estimated the pricing of the key cost components. Labor cost, staff training cost, software implementation, technical support, licensing, maintenance, security and compliance, additional service charges, and others are some of the key cost components of the category. The cost of developing customized CRM software is influenced by various factors such as complexity, the number of essential business processes, the time dedicated to the project, and more. On average, the cost to develop CRM app is between USD 15,000 to USD 70,000. Order your copy of the Customer Relationship Management (CRM) category procurement intelligence report 2023-2030, published by Grand View Research, to get more details regarding day one, quick wins, portfolio analysis, key negotiation strategies of key suppliers, and low-cost/best-cost sourcing analysis Operational Capabilities - Customer Relationship Management
Functional Capabilities - Customer Relationship Management
Rate Benchmarking When analyzing rate benchmarking of customer relationship management, the complexity of the software, the number of users, and the add-ons to be included play a crucial role. In our study, we have analyzed the rate of different CRM software providers. The starting price of the software of Pipedrive can range from USD 14.9 to USD 99 per user per month. The rate of software of Zoho CRM can vary between USD 14 to USD 57 per user per month. Similarly, the rate of HubSpot software can range from USD 9 to USD 120 per user per month. In U.S. hourly cost to hire a software developer is between USD 220 to USD 330/hr. In Mexico, it ranges from USD 150 to USD 250/hr. and in Canada the rate to hire starts from USD 180 to USD 230/hr. In Western Europe, the hourly rate of frontend developers is between USD 60 to 80, backend developers range from USD 70 to 85, and IOS developers range from USD 75 to 95. Similarly, for UI/UX designers are between USD 45 to 60. Supplier Newsletter In July 2023, Followup CRM, a provider of CRM software announced a partnership with Sage, a cloud-based financial management and accounting software solution company. The partnership would simplify and optimize accounting and sales processes for construction companies. In July 2023, Microsoft Corp. unveiled a fresh initiative aimed at aiding customers in transferring their on-premises enterprise resource planning and customer relationship management applications to the cloud, enriched with insights from artificial intelligence. In December 2022, Freshworks Inc., a software company, collaborated with Supara Group, a Thai clothing retailer to help the latter increase its e-commerce sales across Thailand. The collaboration utilized Freshwork’s proprietary platforms, Freshdesk Omnichannel and Freshchat which had superior conversational messaging capabilities. Customer queries were addressed in a shorter time. Supara Group had greater access to past client contacts and purchase history thanks to the Freshworks software. List of Key Suppliers
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