Have live chat agents with DeskMoz
Posted by akshit bhatnagar on January 12th, 2018
DeskMoz, a pioneer in providing 24x7 Live Chat Agents, helps businesses to enhance their customer support through its online live chat service. Available on a 24/7 basis, this service enables customers to converse with the chat operators and get their queries answered at any point of time.
This live chat operators’ service provides an opportunity for all businesses to get in touch with their customers, cater to their doubts, answer queries and maintain the goodwill of an organization. It also provides a platform for them to generate leads and increase sales by widening the customer base and retaining old clients. DeskMoz’s chat facility also adds a visual and aesthetic appeal to their clients’ website, by making it look active, up-to-date and functional so as to attract the customers.
This website chat service provides various features like the provision of a free live chat software, free setup, chat transcripts, free trial, trained operators, and personal managers. DeskMoz’s live chat service providers promise to provide the best customized plans at the lowest prices, and to send the data of important sales leads that they gather from chats to the businesses. Not only that, DeskMoz ensures to make their agents live on their client’s website in 48 hours but also supports the customers in such a way that they feel familiar with the agents.
Additionally, the organization promises to have their agents professionally good and decent, and to get the visitors’ contact details without sounding like bots. Each of the agents is recruited after the proper screening, which includes IQ Test, Grammar Test, Typing Speed Test, Chat-Skills Test and Personal Interview.
Another extra and efficient tool provided by DeskMoz’s chat service is that it doesn’t let the unused chats go to waste. All the leads or chats that are unused in a particular month are carried forward to the next month with a condition that the existing plan remains active.
In order to execute this process, DeskMoz has created cost effective plans that are lead oriented as well as full support oriented. These plans are titled as ‘Economy’, ‘Standard’, ‘Professional’ and ‘Premium’, with a free trial available for each plan. The organization not only provides the clients with these plans, but it also helps them to choose the best suited plan for them according to their needs, through the FAQ section.
DeskMoz firmly believes in providing the best services with an alternative belief system, which says, “Whatever it takes, let customers be with you!” With the team of 100+passionate experts, DeskMoz provides a full-fledged package of services. The other services offered by DeskMoz are E-mail Management Service and Tickets-Management.
DeskMoz was founded in the year 2005 with a vision to provide the best services at the most affordable prices. They have been delivering the services to various clients in UK, Australia, India, USA and many other parts of the world for the past 12 years.
