Why to chose Contaque?

Posted by contaque on December 21st, 2019

Contaque is a leading Telecom Products and Software solutions company imparting solutions to the ITES, Corporates & Service Sectors. We are the first one to introduce a comprehensive VOIP Contact Center Solutions & have mounted ourselves as a leading software company in the "CONTACT CENTER SOLUTIONS" market.We provide superior technology-based call center solutions that seamlessly collaborate with your processes and enhance your business.

Some of the features that Contaque have are:

Blended Call Center Solutions: With a blended call center solution, agents can seamlessly handle each inbound and outbound calls, reducing the idle times. It also permits the sellers to move to and fro between inbound call queues and outbound calling lists.

Predictive Dialler: As any company knows, sales acceleration requires a cautious approach rather than a blind or random approach. With a predictive dialing solution, brands may additionally optimize the sales process on the voice channel through contacting potential leads with larger precision and efficiency, decreasing operational costs, using agent efficiency, and eventually increasing sales and client satisfaction via engaging the most eager customers.