Understanding the Chronic Care Management (CCM) Cloud

Posted by kamal on January 26th, 2020

The medical field has made many and more significant strides in a move to ensure that the services chronic patients are getting are simplified and effective. Using the latest chronic care management systems ensures that physicians can attend to their patients in a proactive manner while reducing hospital and emergency room visits. It delivers better quality of care and outcomes.  Here, we decrypt the whole idea of the CCM system.

What is Chronic Care Management (CCM) System?

The chronic care management system is software that enhances other existing systems such as electronic medical records (EMR) and remote patient monitoring systems. The integration streamlines service delivery, patient-physician interaction, and follow-ups on how patients respond to treatments. With CCM software, a health facility can:

• Records all the activities that qualify for CCM.
• Export data for billing and coding purposes.
• Create audit trails by logging in tasks as they are attended to.
• Track every patient’s history to optimize treatment.
• Update structured medical data to deliver better care.

Basic Features of CCM

To have a better understanding of this system, one needs to learn some of its basic features. These features include:

• HIPAA Compliance: - apart from meeting all the patient and care plans recommendations, each CCM must be HIPAA compliant.
• Patient Consent: - the system should have disclosure documents or forms that can alert the patients whether they qualify for the CCM treatment and that their consent is required for them to be put under that program.
• Patient Care Planning: - the system should also allow a physician to plan a proper care plan for each of their patients. A better system should also include functionalities for implementation, development, modifications, and tracking.
• Task and Time Logging: - for proper billing, the CCM should also allow for ease of time and task logging. This will help to bill Medicare for non-face-to-face care.
• Billing: - the system should also allow the facility or physician attending to a patient to log in any time they worked, the patient’s plans, and other reports that will help to streamline Medicare billing at the end of the month.
• Integration: Monthlydata and call logs can easily be PDF uploaded in any EMR.
• User Dashboard: - anyone using the system needs to have a point of access (user dashboard) on their end to facilitate a seamless usage. If they need to match the records of a patient with insurance such as Medicare Advantage Plan for billing, for example, it should be easier rather than having to do it manually.